The Municipality of Greenstone is proposing updates to its Water and Wastewater Billing and Collection Policy and is seeking public feedback.

Key Proposed Changes:

  • Monthly Billing: Moving from quarterly to monthly water and wastewater billing
  • Non-Payment Process: Water shut-offs will no longer be used for non-payment
  • Unpaid accounts will be transferred to property tax bills
  • Landlord/Tenant Accounts: The policy will be updated to make property owners (landlords) fully responsible for water and wastewater charges at rental properties

The full draft policy is available for review:

How to Provide Feedback:

  • Comments will be accepted until August 1, 2025
  • Please submit your feedback by email to: darcy.chapman@greenstone.ca
  • Mail to: 
  •       The Municipality of Greenstone
          Re: Water and Wastewater Billing and Collection Policy 
          P.O. Box 70
          Geraldton, ON
          P0T 1M0